Doctor Rosa Vogel was trained in The Netherlands and graduated at Leiden University as MD and at VU University Amsterdam as general practitioner.
Opening Hours
| Monday | 8:00 am – 4:00 pm |
| Tuesday | 8:00 am – 4:00 pm |
| Wednesday | 8:00 am – 4:00 pm |
| Thursday | 8:00 am – 4:00 pm |
| Friday | 8:00 am – 12:00 pm |
Closed between 12:00 am – 1:00 pm
Appointments
We work by appointment only.
To make an appointment for a consult, please call us during phone hours. If you experience more than one health issue let us know in advance, so we can book a double consult for you. Please be on time for your appointment. If you are unable to come, please let us know and make a new appointment.
Phone Hours
| Mon – thur | 8:00 am – 11:00 am |
| 1:00 pm – 3:00 pm | |
| Friday | 8:00 am – 11:00 am |
Emergencies
For emergencies please call us during office hours (7:00 am – 6:00 pm) on our emergency phone +297 563 5743. Outside office hours, you can contact the “huisartsenpost” (HAP) near the hospital for emergency assistance from a general practitioner. For urgent emergencies call 911.
Our Staff
Hanke van der Laan
Nursing Specialist
Hanke is our Nursing Specialist and treats patients with diabetes, high blood pressure and other related diseases.
Jenifer Serrato
Assistant & Reception
Jenifer is our fulltime assistent and receptionist. She works for Doctor Vogel since may 2019. Jennifer speaks Papiamento, Dutch, Spanish and English.
Ana Paola Rodriguez
Assistent & Reception
Paola is our assistent and receptionist and has over 10 years experience working with general practitioners.
Medical interns
Good education for future doctors is important to Doctor Vogel. For this reason she works together with medical interns who will support her in her practice.
Lab Results / Radiology
The results of laboratory tests such as blood tests, X-rays, echoes, etc. that are requested by your doctor are not passed on to you personally, but to your doctor. You can call us for the results 3 days after the examination, or you can visit our assistant.
24h Blood Pressure Monitor
Our practice is one of the few practices on Aruba equipped with a 24h Ambulatory Blood Pressure Monitor: the most reliable instrument to measure blood pressure during the day.
Online Service
Prescription Refills
You can now order your prescription refills by WhatsApp. Easy, fast and secure. Please state the following information in your WhatsApp message to us:
– your name
– date of birth
– name of the medicine + dosage
After you have messaged us, you can pick up your prescription at the Pharmacy the next day.
WhatsApp to number: +297 563 5743 or click the button below.
Online Service
Renewal Specialist Referral
Request a specialist referral letter by WhatsApp. Easy, fast and secure. Please state the following information in your WhatsApp message to us:
– your name
– date of birth
– name of the specialist
After you have send your message you can pick up your referral letter the next day at our practice.
WhatsApp to number: +297 563 5743 or click the button below.
A Laboratorio Di Servicio collection site is situated in our practice.
Open from monday – friday van 08.00-10.00 pm.
Have some Questions?
FAQ
AZV allows you twice a year to change to another huisarts / General practitioner / Dokter di Cas. Please contact us for more information.
Yes you can. Please call us for an appointment or drop by our practice during office hours.
No AZV? We can still help you. Please call our assistent for more information.
Suggestions are always welcome. You can send suggestions to our e-mail.
If you unexpectedly have complaints about our accessibility, the treatment by one of our employees or about something else, we ask you to make this known to your doctor as soon as possible. You can also send an email with your complaint. Your complaint will be handled by an internal complaints committee, which consists the general practitioners, one of the 2 doctor’s assistants and the practice assistant. You will receive a reply within four weeks of submitting the complaint.
If you do not feel sufficiently heard, or if the situation arises that you do not want to (or do not dare to) turn directly to the healthcare provider, you can submit your dissatisfaction with the treatment or handling of the complaint to the complaints committee by means of the complaints officer. Complaints are submitted in writing to the complaints committee. klachtencomissiearuba@gmail.com
Parking
Private parking for our patients
We provide free parking for all our visiting patients. Just follow the signs on Zuidstraat. Paid parking has recently been implemented in Oranjestad. All paid parking spaces are made visible by white registration numbers. The yellow lined parking spaces are not available for regular parking.
IMPORTANT! You will be fined and towed if you don’t pay the parking fee or park at a yellow lined space.
Links
